Guys, I'm trying to fix it
— Mark Zuckerberg - Parody (@MarkZuckss) March 5, 2024
Facebook and Instagram are down.
This is my first time trying to do tech support.
I'm used to people doing the work for me pic.twitter.com/EBiAFhaNEh
As the social media platform faces a global outage, take a look at ways to troubleshoot the problem.
Android
- Update the Facebook or Facebook Lite app. If you're having trouble downloading the app, check your Internet connectivity. For best results, connect to Wi-Fi before downloading.
- Make sure that you're connected to a reliable data or Wi-Fi network.
- Close the app and reopen.
- Restart your device.
On Computer
- Refresh the Page.
- Close the Page and reopen.
- Clear your cache by going to your browser settings.
- Try again with a different browser (e.g. if you're on Chrome, try Firefox).
- Restart your computer.
iPhone or iPad
- Update the app. If you're having trouble downloading the app, check your Internet connectivity. For best results, connect to Wi-Fi before downloading.
- Make sure that you're connected to a reliable data or Wi-Fi network.
- Close the app and reopen.
- Restart your device.
Mobile browser
- Refresh the Page.
- Close the Page and reopen.
- iPhone/iPad instructions
- Android instructions
- Clear your cache.
- Try again with a different browser (e.g. if you're on Chrome, try Firefox).
- Restart your device.
